SHIPPING POLICY - MAMALOUS BIRTH PILLOW
The shipping costs get worked out on your location. Mamalous is situated in Cape Town, Western Cape. The client has to pay for the delivery cost. Once Mamalous has received the payment for the client's order & delivery cost the order will be dispatched from Mamalous to the client's delivery address. Please make sure that your delivery address is correct on the Invoice. The normal turnaround time is 5 - 7 working days. Working days are Monday to Friday. If there is a delay, Mamalous will inform the client accordingly.
RETURN & EXCHANGE POLICY - MAMALOUS BIRTH PILLOW
Mamalous will not accept any returns on sale articles, other than defective articles.
If the Products are not the same as what you have ordered this must be reported within 24 (twenty-four) hours of delivery. Any damage must also be immediately reported, within 24 (twenty-four) hours of delivery.
Any complaints regarding the quality of the product need to be e-mailed to info@mamalous.co.za. All defective articles returned will be inspected by our Mamalous quality department. Should the article found to not be defective, no refund will be made by Mamalous and the cost of returning the articles will be for the customer’s account.
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If you are returning Products via courier or post office you must package them carefully so that the item does not become damaged en route. Please include a copy of your original invoice with any return and communication between Mamalous and you.
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If you need to exchange an item, please Mamalous at info@mamalous.co.za to arrange for the exchange. Please note that you are responsible for the all the postage fees. If there is a manufacturing defect, we will refund the postage fees. Please Note: Items bought on clearance or promotion may not be sent back for an exchange.
RETURN & REFUND POLICY FOR
ALL-IN-ONE KIDS ACTIVITY & LEARNING MEGA BUNDLE
All sales are final. Due to the digital nature and immediate accessibility of our products, there are no refunds or returns.
We are unable to make adjustments if a discount code is not applied or provide a refund if you didn't understand the product you purchased was a digital product and would need to be printed.
Please make sure you are ordering the product you want! If you have questions or need support, please email info@mamalous.co.za.
Please understand that the All-In-One Kids Activity & Learning Mega Bundle product in this shop is a digital product. Nothing will be shipped.
We have done our due diligence to label this information all through out the site so that no one can miss it, including in every product description. If you have missed the information, we are very sorry, however there are no refunds.
By placing an order in this store, you agree to these terms in full.
Note: Our refunds policy is simple and clear. All buyers who create a Payfast/Yoco/bank/credit card and etc. dispute for any other reason than legitimate fraudulent activity/processing error (not due to a customer error), will forfeit all rights to purchase (or acquire anything for free) Mamalous® and any other websites we own, and may be prosecuted by the full extent of the law for damages, personal and business loss, time lost, and other applicable losses incurred.